The most widely known business management system certification.  It focuses on control of your business processes and Quality Assurance and is respected worldwide as the standard which assures customer satisfaction and continual improvement.

 

So – why do you need this certification? 

 

Is it for business development purposes, as a basis to grow your company or perhaps to help improve the processes you already have?

 

A well designed management system can do all of this.  Conversely, a badly designed system can burden your business with overheads and administration.  

 

Whether you require a stand-alone Quality Assurance system or one that integrates with other standards, it is essential that it reflects the size and complexity of your Company.

 

It is also possible that you already have the necessary processes in place and the system can be written to compliment it.

 

 

Communication

 

To be placed under scrutiny from an outside assessor can prove very daunting for your people so we ensure that each implementation project includes an initial communication entitled “ISO 9001 - What is it about and how does affect me” with your key staff.  We find this reduces the fear and creates the right environment for us to write a system that is both practical and achievable and accurately reflects the place they work and the role they fill.

 

We’ll work with you to produce policies that relevant, objectives that are inspiring and procedures that don’t tie you up in knots!